The results showed that respondents were positively satisfied with all types of services provided to them while being at the camp. The mean value of respondents’ general satisfaction with all services provided by the camp was 3.82 on a scale ranging from 1.00 to 5.00. However, the respondents were most satisfied with meals provided (Mean = 4.34) and least satisfied with available activities (Mean = 3.07). Finally, many recommendations were presented upon the results of the study.
Salah H. Al-Louzi , Mohammed M. Al-Hadid
Returnees, Service Satisfaction, Third Gulf War, Jordan Red Crescent